At the top of the page there is a shopping cart icon. You can either view or cart or directly go to our checkout page by selecting an option which is available under that shopping cart icon.
Follow the checkout process to complete the purchase. At the end of a successful order placement, system will display a confirmation message. In addition, you will receive a confirmation email to the email address you have provided during checkout process.
Resetting the password is quite easy. Navigate to Login screen and click lost password link. This will take you to the screen where you will be asked to enter your username or email address. You will receive a link to create a new password via email.
Ruzzbuk charges shipping cost based on the location. Shipping calculator is available in the shopping cart page. Once you add a product to the shopping cart, you will be able to calculate the shipping charge based on the location where the item to be delivered.
Ruzzbuk offers free Shipping on all orders over $100 within Australia.
If you are not satisfied with your purchase, refunds and exchanges are welcome subject to all conditions stated in the return policy. The return needs to be made within 30 days of the date shown on the tax invoice and for all ‘change of mind’ purchases all items must be in the original conditions as purchased, with labels and tickets attached. Original Tax Invoice (receipt that came with your order and completed returns for – which you can find in the ‘My Account’ section) must be presented.
You can pre-order items from the ADVANCE BOOKING section of the main menu. We do not hold stocks of these products in Australia. Upon successful order placement, we will work with our trusted suppliers to source the product for you.
Please choose Direct Bank Transfer as a payment method. You do not need to make a payment for pre-order items.
Ruzzbuk support team will contact you once the item is ready to be shipped. Once the payment is cleared we will ship the item to your shipping address which you have provided during order placement.
ESTIMATED SHIPPING TIME :
Average shipping time is 12 to 15 Business Days within Australia.